With Civitfun’s online check-in, guests can complete their registration days in advance. No lines, no waiting upon arrival. Guests simply fill out a form with the required hotel information, from the comfort of their home and on any device. All collected data is seamlessly synced with the hotel’s PMS, thanks to a powerful two-way integration between Civitfun and property management systems.
Everything you get with Civitfun's Online Check-in
Online check-in Fully digital process from any device
A fast, hassle-free experience for guests with multiple advantages for hoteliers. No paperwork, no waiting at the front desk, and accessible from any device.
Check-in notifications: Guestlink
This tool helps you to communicate and promote online check-in via email, being able to impact 100% of your bookings thanks to our partnerships with distributors. You can also manage the communication with your guests before, during and after their stay.
AI-powered ID scanner
Our upgraded OCR scanner uses artificial intelligence to read data from any identity document and auto-fill the form, without storing any document images.
Dynamic forms
Dynamic online check-in forms, easily configurable and adaptable to any country and regulations.
Essential for hotel chains operating in multiple countries and under different regulations.
Data verification and validation
Unique internal logic that verifies and validates the data of each booking, not allowing two people to fill in the same data, avoiding errors and duplications. Recognition of the support number of the Spanish identification document.
Data synced automatically with your PMS
Civitfun integrates bidirectionally with your PMS, sending all collected check-in data directly to your property management system.
Digital contracts and signatures
Your contracts, now fully digitized and ready to be reviewed and signed, with no need for paper and fully compliant with GDPR and other data protection regulations.
Security and legal compliance
Civitfun is GDPR certified and complies with the main data protection legislations. We also have PCI Compliance certification in payments, so that you have nothing to worry about in your hotel in terms of security.
Civitfun’s Online Check-in is a one-of-a-kind solution that lets you go from a basic check-in process to a full all-in-one suite to digitize your entire guest journey. That’s what makes it the most powerful online check-in solution available.
With a hub of 100 integrations (including PMSs, payment gateways, electronic locks, OTAs, tour operators, and bedbanks) our solution gives you access to 100% of your reservations and achieves a higher check-in conversion rate than any other solution on the market.
Experience Civitfun’s suite in action
1
Receive the link to start the online check-in
The guest receives a link via email to start the online check-in process.
2
Complete the form
With our AI-powered OCR, guest data is auto-filled for review and instantly sent to the hotel’s PMS.
3
Fully digital signature
The guest reviews and signs the contract completely online.
4
Choose their room (optional)
Guests can select their room if this option has been enabled by the hotel.
5
Customize or upgrade their stay (optional)
Guests can enhance their reservation by choosing a superior room or adding extra services—if previously configured by the hotel.
6
Pay for the reservation and tourist taxes (optional)
Optionally, guests can pay for their stay and/or tourist taxes without having to stop at the front desk.
Digitize your front desk and implement an online check-in process that boosts operational efficiency while giving your guests more freedom.
Streamline daily operations and routine tasks
Cut down wait times at the front desk
Improve staff productivity and work environment
Reduce fraud and chargebacks
Increase guest satisfaction
Reduce paper use and related costs
Civitfun x Portaventura World
The PortAventura World team shares their experience with Civitfun in this success story.
BOOSTING ONLINE CHECK-IN CONVERSION
Sercotel has improved its online check-in conversion rate by optimizing processes and enhancing the guest experience.
INSIGHTS FROM HOTELIERS
Discover how major hotel chains and independent hotels are adapting to the new Spanish regulations.
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