We have created a solution to streamline check-outs at your hotel, save time at the front desk and manage your workflow the way you choose.
Civitfun's contactless check-out is fully synced with your PMS bidirectionally, so you don't have to worry about manual processes.
It adds and updates information, completes booking and tourist taxes payments, notifies you of check-out... All in the same process, 100% automated.
100% online check-out process
The hotel check-out process can be done through any device, with no need to use paper or wait at the front desk.
Integration with payment gateways
Our solution is integrated with the most popular payment gateways and we are constantly working on new integrations with more providers.
Booking and tourist tax payment
The guest can pay for the booking and tourist taxes during the check-out process thanks to our integration with payment gateways.
Data automatically on your PMS
Verify from the front desk the processed payment directly on the PMS, as well as the change of status to "checked-out" when the guest leaves the room.
Invoices online and sent directly to the email
Guests can easily download their invoice after payment and even receive it by email.
Surveys
Customize the survey form according to your needs to obtain additional data and improve guest satisfaction.
We want to give you as many options as possible and that is why we have developed two options for your check-out process that completely adapt to your hotel's needs.
Both procedures are simple and agile, so guests can check out in a matter of seconds. From their own device, intuitively and with no need to install any apps.
Online check-out link. The guest receives the link to start the online check-out process.
Pending payments. The guest reviews the details of their booking and their pending charges.
Encrypted payment gateway. The guest is redirected to the payment gateway to make the payment of their booking and/or taxes in a 100% secure way.
Data reception on the PMS. The PMS receives the payment data and the room check-out notification.
Check-out verification. The front desk staff confirms that the guest has checked out of the room and the data is verified on the PMS.
Online check-out completed
Online check-out link. The guest receives the link to start the online check-out process.
Pending payments. The guest reviews the details of their booking and their pending charges.
Encrypted payment gateway. The guest is redirected to the payment gateway to make the payment of their booking and/or taxes in a 100% secure way.
Automatic update on PMS. The PMS receives the guest's check-out data and changes the status to "checked-out".
Online check-out completed
Digitize your front desk and implement an online check-out to optimize your hotel's operations while giving more freedom to your guests.
Con el check-out online tienes estos beneficios
Improve and streamline daily workflows
Reduce waiting time at the front desk
Increase guest satisfaction
Improve your hotel's productivity and atmosphere
Reduce fraud and chargebacks
Reduce paper usage and costs
Your guests need more autonomy and comfort during their holidays. With Civitfun they can save time waiting at the front desk by checking out online from their own device.
Not only your guests in a hurry to get to the airport will be more satisfied. All your guests will be able to enjoy more of their extra time and will rate their stay at your property much higher.
Revolutionize your vacation rental or hotel front desk by automating your checkouts with Civitfun's software. Say goodbye to manual tasks and routine procedures at the front desk and dedicate all your time to the most important part of your hospitality business: your guests.
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