check in hoteles | Civitfun | check in hoteles | Civitfun

Hotel cross-selling software

Complete your guest's stay and increase the value of your bookings

Give your customers the perfect experience at their destination by offering extra services and activities with our cross-sell solution.

check in hoteles | Civitfun | check in hoteles | Civitfun

Automated cross-selling for hotels

A custom-made adventure impossible to forget

Increase your guests' satisfaction by giving them all the extra options you have as a hotelier to ensure the perfect stay at the destination.

Gastronomic experiences, transfers, excursions to nearby destinations, cultural and adventure activities... Offer additional services both internal and external to the hotel and give added value to your guests' bookings.

How Cross-selling works

Fulfilling stays, happier guests

When we travel we always look for things to do in the destination to add value to our experience and not to miss any detail. What if your hotel could go a step further by offering these options?

In the blink of an eye, your guests will have all these services at their fingertips during online check-in or separately, and can add them to their booking in a few seconds.

Not only will they appreciate the convenience of not having to look for these services elsewhere, but they will also value the whole experience in your property very highly.

check in hoteles | Civitfun | check in hoteles | Civitfun

The Cross-selling journey from your guest’s point of view

check in hoteles | Civitfun | check in hoteles | Civitfun
1

Enters the booking information through a unique link.

check in hoteles | Civitfun | check in hoteles | Civitfun
2

Reviews the range of extra services to add to the booking (transfers, gastronomy, unique activities and experiences, tours, etc.) and chooses the one that best suits their needs.

check in hoteles | Civitfun | check in hoteles | Civitfun
3

Decides to pay on the spot or later and the data is sent directly to the PMS, updating the reservation instantly.

check in hoteles | Civitfun | check in hoteles | Civitfun
4

Cross-selling completed.

Benefits of Cross-selling

Automated cross-selling that increases your revenue per booking

Providing a cross-selling tool in your hotel not only improves customer reviews and satisfaction; it will also increase your average sale with no extra effort.

Our software is integrated with more than 50 PMS, so the whole cross-selling process is fully automated two-way with your PMS to update bookings in a matter of seconds.

Forget about using your space at the front desk for cross-selling. Civitfun's Cross-selling allows you to automate this sales process without taking up valuable space with paper brochures and external service offers.

With Cross-selling you have these benefits

check in hoteles | Civitfun | check in hoteles | Civitfun

Better satisfaction and reviews

check in hoteles | Civitfun | check in hoteles | Civitfun

Revenue growth per booking

check in hoteles | Civitfun | check in hoteles | Civitfun

Automated, with no manual tasks

check in hoteles | Civitfun | check in hoteles | Civitfun

Two-way integration with PMS

check in hoteles | Civitfun | check in hoteles | Civitfun

Savings in paper and space for brochures

check in hoteles | Civitfun | check in hoteles | Civitfun

Streamlined front desk and operations