Hotel cross-selling software

Personalize your guest's stay and increase the value of your bookings

Offer your guests the perfect experience by providing extra services and activities with our cross-sell solution for hotels. Generate more revenue per booking with less effort.

Automated cross-selling for hotels

A custom-made adventure impossible to forget

Increase guest satisfaction by offering extra cross-selling options, both designed by you with your own services as well as third-party experiences, so they have the perfect stay at the destination.

Gastronomic experiences, transfers, excursions to nearby destinations, cultural and adventure activities... Offer additional services both internal and external to the hotel and give added value to your guests' bookings.

Experience Civitfun’s suite in action

How Cross-selling works

Unforgettable stays, satisfied guests

When we travel we always look for things to do in the destination to add value to our experience and not to miss any detail. What if your hotel could go a step further by offering these options?

In the blink of an eye, your guests will have all these services at their fingertips during online check-in or separately, and can add them to their booking in a few seconds.

Not only will they appreciate the convenience of not having to look for these services elsewhere, but they will also value the whole experience in your property very highly.

The Cross-selling journey from your guest’s point of view

Enters the booking information through a unique link.

Reviews the range of extra services to add to the booking (transfers, gastronomy, unique activities and experiences, tours, etc.) and chooses the one that best suits their needs.

Decides to pay on the spot or later and the data is sent directly to the PMS, updating the reservation instantly.

Cross-selling completed.

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Benefits of Cross-selling

Automated cross-selling that increases your revenue per booking

Providing a cross-selling tool in your hotel not only improves customer reviews and satisfaction; it will also increase your average sale with no extra effort.

Our software is integrated with more than 70 PMS, so the whole cross-selling process is fully automated two-way with your PMS to update bookings in a matter of seconds.

Forget about using your space at the front desk for cross-selling. Civitfun's Cross-selling allows you to automate this sales process without taking up valuable space with paper brochures and external service offers.