Guest Registration is a tool designed to help you manage guest registration documents and automatically submit guest entry records to the authorities, ensuring full compliance with local regulations. Streamline your workflows and eliminate manual processes, saving valuable time for your front desk staff.
Fully integrated
Civitfun integrates bidirectionally with your PMS and official platforms of countries with mandatory registration.
Automatic report sending
Forget manual entries: your guest reports are sent automatically, with no extra effort required from your team.
Status and error alerts
Monitor the status of each guest record, identify submission errors in real time, and resolve them quickly before resending.
Civitfun extracts the data from your PMS to send it to the corresponding platform in your country and region, in the required format. We already work with different regions around the world, and we are experts in countries that are more restrictive in terms of data collection by law, such as Spain and Italy.
Guest registration is compatible with multiple platforms and generates different formats, such as those required for different regions in Spain like Catalonia and the Mossos d'Esquadra platform (TXT) or the Basque Country with the Ertzaintza (XML).
Experience Civitfun’s suite in action
Civitfun’s Guest Registration connects bidirectionally with your PMS to collect your guests' information and submit guest entry records to the relevant authorities.
1
Guest check-in and data in your PMS
With Online Check-in or our Paperless solution, you can digitize this step and skip the manual process altogether.
2
Data collection and submission to authorities
Civitfun retrieves the necessary guest information from your PMS and submits it automatically to the designated government agency.
3
Real-time error control and notifications
Get instant alerts for any issues with your guest reports. The dashboard highlights them by status and color so you can locate and fix them fast.
4
Seamless resubmission of corrected reports
Send corrected guest registration records without interrupting the daily submission flow—keep your process moving without delays.
With Guest Registration, you optimize your team’s time, detect and resolve issues early, and remove the burden of manually submitting guest entry records to authorities. Pair it with Online Check-in and the rest of our suite to fully automate your hotel operations.
What you get with Guest Registration
Process automation and streamlining
Adaptable to regulations in any country or region
Avoid fines and reduce compliance uncertainty
User-friendly dashboard interface and configuration
Notifications and error management for guest reports
Improved team productivity and well-being
Guest Registration is fully integrated with SES HOSPEDAJES and compatible with Mossos d’Esquadra and Ertzaintza platforms, ensuring compliance with Spain’s new guest reporting regulation (Royal Decree 933/2021), now in force. Now is the perfect time to ensure you're fully compliant: implement Guest Registration along with Online Check-in to digitize your processes and avoid penalties.
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