Guestlink is an email communication tool designed to streamline routine front desk processes such as online check-in/check-out, upselling, and cross-selling communications. This will help you avoid unnecessary waiting times at reception so you can focus on your guests' needs.
Communicate with your guests throughout their stay and even afterwards, depending on your hotel's needs. Invite them to check in/out online, send upselling and cross-selling offers before their stay, communicate events and activities of interest, and ask your guests to rate their stay.
Forget about CRM tools for hotels that require you to configure complex variables. With Guestlink, you can manage communication effectively and have an email marketing solution for hotels with a simple interface on the same Civitfun dashboard.
Online check-in confirmation email
The automatic email confirmation for guests who have checked in online, now more convenient.
Pre-stay emails
Send communications to your guests 24, 48 and 72 hours prior to their arrival.
Intra-stay emails
Send communications to your guests during their stay.
Post-stay emails
Send communications to your guests after their stay.
Experience Civitfun’s suite in action
Communication is an essential part of any relationship. Surprise your new guests and strengthen the bond with your regular customers by giving them a more satisfying experience with Civitfun's technology.
With Guestlink, you'll have extra help for your daily operations, and you can combine it with the rest of our products to automate your hotel. Save time with online check-in/check-out, increase your revenue with upselling and cross-selling offers, and receive better reviews.
Get these benefits with Guestlink
Streamlined reception
Increase in upsells, cross-sells and revenue
Better guest experience
Fast and intuitive configuration
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