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Guestlink: Hotel communication tool

Automate communications with your guests, improve their satisfaction and increase your revenue

Communicate better and smarter. Get higher online check-in conversion rates, increase your revenue from extra services or activities effortlessly, and receive better reviews with Guestlink.

Hotel marketing solution

Manage your hotel communications to deliver outstanding experiences

Guestlink is an email communication tool designed to streamline routine front desk processes such as online check-in/check-out, upselling, and cross-selling communications. This will help you avoid unnecessary waiting times at reception so you can focus on your guests' needs.

How Guestlink works

Let your guests know everything they can expect from their stay

Communicate with your guests throughout their stay and even afterwards, depending on your hotel's needs. Invite them to check in/out online, send upselling and cross-selling offers before their stay, communicate events and activities of interest, and ask your guests to rate their stay.

Forget about CRM tools for hotels that require you to configure complex variables. With Guestlink, you can manage communication effectively and have an email marketing solution for hotels with a simple interface on the same Civitfun dashboard.

Configuration and scheduling of email automation.
Sending of one-time emails for communications.
Autocomplete templates in different languages.

Online check-in confirmation email

The automatic email confirmation for guests who have checked in online, now more convenient.

Pre-stay emails

Send communications to your guests 24, 48 and 72 hours prior to their arrival.

Intra-stay emails

Send communications to your guests during their stay.

Post-stay emails

Send communications to your guests after their stay.

Request your demo

Test the product and experience features first-hand!

You can now see everything Civitfun has to offer first hand. We show you live how the product works, answer all your questions and advise you on how to get the most out of our solution and optimize your hotel operations.

Request a demo

Guestlink Benefits

Digitize your communications and improve the relationship with your guests

Communication is an essential part of any relationship. Surprise your new guests and strengthen the bond with your regular customers by giving them a more satisfying experience with Civitfun's technology.

With Guestlink, you'll have extra help for your daily operations, and you can combine it with the rest of our products to automate your hotel. Save time with online check-in/check-out, increase your revenue with upselling and cross-selling offers, and receive better reviews.

Get these benefits with Guestlink