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Hotel upselling software

Enhance your guests' experience and boost your revenue per booking

Offer your guests a superior stay with personalized upselling, improve your reviews, and increase your RevPAR effortlessly.

check in hoteles | Civitfun | check in hoteles | Civitfun

Automated upselling solution

Increasing your revenue and improving your reviews, made easier

Our upselling tool for hotels, will increase your revenue without you even realizing it.

Offer your upselling options during online check-in or as a standalone module—the choice is yours! You can also display your promotions directly with data from your PMS, as we offer two-way PMS integration. This allows you to offer upgrades to reservations (room, meal plan, etc.) that are fully tailored to your needs and those of your guests, increasing their satisfaction and loyalty.

Forget manual tasks and upselling routines: optimize front desk operations and generate more revenue with less effort.

Experience Civitfun’s suite in action

How Upselling works

Offer your guests a perfect stay

Provide your guests with a more complete experience by increasing their comfort and better meeting their needs with premium options in their booking. Civitfun's Upselling is the perfect option if you are looking for new ways to generate income and increase your occupancy.

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Your guest’s upselling journey

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1

Enters the booking information through a unique link.

check in hoteles | Civitfun | check in hoteles | Civitfun
2

Reviews the upgrade offer available (superior room, full board, unlimited access to the spa, etc.) and choose the option that best suits their needs.

check in hoteles | Civitfun | check in hoteles | Civitfun
3

Optionally decides to pay at the moment or later and the data is sent directly to the PMS, updating the reservation immediately.

check in hoteles | Civitfun | check in hoteles | Civitfun
4

Upselling completed.

Benefits of Upselling

Automated upselling to increase your revenue with no effort

Avoid free upsells and optimize your hotel occupancy rate by offering upgrades and special offers to your guests. By digitizing upselling, you will reduce your team's manual upselling processes and allow them to focus on providing quality, guest-centered service.

Not only will you automate the sales process and get more revenue per room. Your customers will highly value their stay and will recommend your property with no doubt.

With Upselling you have these benefits

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Better reviews and satisfaction

check in hoteles | Civitfun | check in hoteles | Civitfun

Revenue growth (RevPAR/ADR)

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Automated, with no manual tasks

check in hoteles | Civitfun | check in hoteles | Civitfun

Two-way integration with PMS

check in hoteles | Civitfun | check in hoteles | Civitfun

Paper savings at the front desk

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Streamlined processes and operations

CLIENTS AND PARTNERS

How we help hotels like yours

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Civitfun x Portaventura World

The PortAventura World team shares their experience with Civitfun in this success story.

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BOOSTING ONLINE CHECK-IN CONVERSION

Sercotel has improved its online check-in conversion rate by optimizing processes and enhancing the guest experience.

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INSIGHTS FROM HOTELIERS

Discover how major hotel chains and independent hotels are adapting to the new Spanish regulations.