LoginGROUP CHECK-IN FOR HOTELS
Digitise group arrivals and eliminate queues at reception
Civitfun’s Group Check-in transforms group management with a collaborative platform that enables hotels, agencies and guests to complete check-in quickly and seamlessly, reducing operational workload and improving the guest experience from the very first moment.
Over 3,500 hotels trust Civitfun solutions, part of HBX Group
DIGITAL GROUP CHECK-IN
Streamline and simplify your group arrival management
Group arrivals are one of the most complex processes for any hotel. Excel spreadsheets, last-minute changes, incomplete data and long queues at reception create a significant operational burden for hotel teams.
With Civitfun’s Group Check-in, hotels and agencies manage the entire process from a single platform connected to the PMS. Group guests complete their digital check-in independently or with assistance, data is automatically validated, and all information is synchronised in real time.
Optimise group check-in management before arrival, during transfers to the hotel, or directly at reception.
Everything Civitfun's Group Check-in offers
Centralised management with no manual processes
View rooms, guests, check-in status, room allocations and communications from a single, intuitive interface.
Access for agencies and tour operators
Provide secure access to agencies, allowing them to manage their own group bookings within the permissions defined by the hotel.
Bidirectional PMS synchronisation
Keep reservation and guest information automatically updated between Civitfun and the hotel's PMS.
Multi-agency collaboration
Temporarily share check-in management across different participating agencies, improving coordination and operational efficiency. optimizando la coordinación.
Data validation and control
Reduce errors, duplicate records and incomplete documentation with automated validation and verification tools.
Flexible usage across devices
Manage your groups before arrival, during the transfer to the hotel, or directly at reception, from any device for a flexible and seamless check-in experience.
Experience Civitfun’s suite in action
HOW GROUP CHECK-IN WORKS
The first collaborative group check-in solution for seamless management
1
Easily activate the feature from the Civitfun dashboard.
2
Assign access permissions to agency and hotel group managers.
3
Access bookings effortlessly and add or update guest information.
4
Send, with a single click, an email inviting guests to complete their online check-in, or allowing the process to be completed with assistance from the group manager.
5
Welcome your group to the hotel with no queues or waiting times, ready to start their stay.
WHY CHOOSE GROUP CHECK-IN
Less manual administration, more time for your guests
Digitise your reception operations and implement an online check-in process that improves hotel efficiency while giving guests greater independence.
Optimise the management of large groups and events.
Reduce queues and waiting times at reception.
Decrease administrative workload for hotel teams.
Improve coordination with agencies and tour operators.
Automate processes through real-time PMS synchronisation.
Increase guest satisfaction from the moment they arrive.
CLIENTS AND PARTNERS
How we help hotels like yours
Civitfun x Portaventura World
The PortAventura World team shares their experience with Civitfun in this success story.
BOOSTING ONLINE CHECK-IN CONVERSION
Sercotel has improved its online check-in conversion rate by optimizing processes and enhancing the guest experience.
INSIGHTS FROM HOTELIERS
Discover how major hotel chains and independent hotels are adapting to the new Spanish regulations.