Secure hotel payment automation | check in hoteles | Civitfun

Secure hotel payment automation

Reduce fraud at your hotel and receive instant payments during online check-in

Allow your guests to pay securely during their online check-in with our Payment Protection feature and reduce chargebacks and fraud by 90%.

Secure hotel payment automation | check in hoteles | Civitfun

Online check-in payment for hotels

Automated payments, more security for your hotel

Provide a digitized and 100% secure booking and tourist tax payment. No paper invoices or booking errors. Have peace of mind avoiding chargebacks at your hotel or vacation rental.

See payment gateways

Secure online payment; check-in/out

100% protected payments during check-in or check-out

Give your guests complete freedom to pay for their reservation whenever they wish, both at check-in before their arrival and at the end of their stay during check-out.

Secure hotel payment automation | check in hoteles | Civitfun

Booking payment

Offer the payment of the booking amount securely to your guests via web, mobile or tablet.

Secure hotel payment automation | check in hoteles | Civitfun

Tourist taxes payment

Include the amount of tourist taxes to be paid for the stay and reduce lines to pay at the reception desk.

How Payment Protection works

How your guests make the payment for their stay

Both online check-in and check-out processes are easy and intuitive, and can be done from any device. This way it is much easier and faster for your guests to pay for their booking, tourist taxes and other pending charges in just a few seconds. No need to pay in person at the hotel.

Secure hotel payment automation | check in hoteles | Civitfun

Your guest's check-in/out journey

Secure hotel payment automation | check in hoteles | Civitfun
1

Starts the check-in/out by entering their booking through a unique link.

Secure hotel payment automation | check in hoteles | Civitfun
2

Checks the pending charges for their stay.

Secure hotel payment automation | check in hoteles | Civitfun
3

Makes sure everything is correct and checks the "Pay now" option.

Secure hotel payment automation | check in hoteles | Civitfun
4

Makes the payment.

Secure hotel payment automation | check in hoteles | Civitfun
5

The data is sent to the PMS and you receive the payment in your bank account.

Benefits

Streamline booking payments and improve your hotel or vacation rental's efficiency

One of the main concerns in hotels is non-payment of stays or chargebacks, as it causes financial loss and insecurity for the hotelier.

With Civitfun's online check-in solution, you will offer a fast, easy and secure registration process. In addition to providing the option to make payments securely, you will avoid fraud thanks to other features such as document scanner, voice and face verification or digital signature of documents, among others.

With Payment Protection you have these benefits

Secure hotel payment automation | check in hoteles | Civitfun

Reduction of chargebacks and frauds by 90%

Secure hotel payment automation | check in hoteles | Civitfun

More agility in front desk operations

Secure hotel payment automation | check in hoteles | Civitfun

Two-way integration with your PMS

Secure hotel payment automation | check in hoteles | Civitfun

Paper savings from issuing invoices