Last updated:
May 26, 2025
This site/service is owned and operated by Civitfun Tourism S.L.U. (hereinafter “CIVITFUN”), with registered address at Complejo Mirall Balear, Camí de Son Fangos 100, Tower A, 5 th Floor, 07007, Palma de Mallorca, Spain.
Pending registration in the Commercial Registry of Palma de Mallorca.
NIF: B-76653088
Email:: info@civitfun.com
The CLIENT is defined, for the purposes of these Terms and Conditions, as the hotel, hotel chain and/or apartments that make use of the website and have access to CIVITFUN’s services (hereinafter, the “Service”). By using the website, the CLIENT agrees to comply with these Terms and Conditions, as well as the Terms of Use and Privacy and the Cookie Policy that are always available and accessible at www.civitfun.com.
The CLIENT will use the Service for its own consumption, subject to the conditions mentioned in the previous paragraph. In no event will the CLIENT use the Service in a manner other than agreed, nor for illicit purposes or for other purposes not aligned with this document or in any of the conditions mentioned in the previous paragraph.
Through “Software as a Service” (hereinafter “SaaS”) service, the CLIENT may acquire a license to use the CIVITFUN software, whereby it can offer their guests different options to complete an online check-in process via a web integrated with the CLIENT’s “Property Management System” (hereinafter “PMS”), which can be used by guests through the CLIENT’s website by providing the URL in question.
Likewise, through the Service, the CLIENT may automate the lawful exchange of various data with third parties, with the different booking managers, in order to automate processes and improve collaboration.
The products and functionalities of the abovementioned SaaS are those listed below.
The CLIENT will define the operation of the online check-in process through the options offered by the CIVITFUN back-office. The CLIENT may define what personal or commercial data guests must provide by choosing from the list of fields defined in the back office. The CLIENT may enable the use of an “Optical Character Recognition” document scanner (hereinafter “OCR”) that collects the image of guests’ documents and extracts the data, making it easier for them to complete the form. Also, the CLIENT may enable the contract signing process for the contract(s) it wants the guest to sign through a valid signature, compliant with Regulation (EU) No. 910/2014. CIVITFUN will be responsible for retrieving, presenting to the guest and updating the information to and from the PMS. The Basic Check-In Online product can include data integration into the PMS. In order to provide this product, it will be necessary to integrate/certify with the CLIENT’s PMS in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue.
The Online Check-in Aggregator is a product developed by CIVITFUN in collaboration with other entities of the HBX Group, designed to centralise and simplify access of the CLIENT’s guests to their bookings brokered by the HBX Group and to the digital check-in process, regardless of the provider or platform used by each CLIENT.
This system allows any company that offers an online hotel check-in service – whether it is a third-party vendor such as CIVITFUN or a hotel chain with its own internally developed system – to integrate with HBX Group clients to facilitate access to bookings and the start of the check-in process.
Integration between CIVITFUN and the HBX Group technology environment creates a unique dynamic URL that HBX Group shares with its B2B customers. When guests access this URL for check-in, the Online Check-in Aggregator identifies whether the CLIENT has its own system or uses a third-party vendor. If it does, it automatically redirects guests to the appropriate system, ensuring the process is performed according to the standards and preferences defined by the CLIENT.
Key benefits of this Product include:
Important: This Product serves as a redirection channel and does not involve the Aggregator’s direct processing of personal data. Guests’ information, where applicable, is managed only by the check-in system to which it is redirected, in accordance with its own privacy and data processing policies.
T-Paperless or Push Paperless is the CIVITFUN solution designed to optimise the capture of data from the documents of the CLIENT’s guests at its hotels by retrieving them:
T-Paperless / Push Paperless makes it easy to capture document data using OCR technology through an Android tablet’s camera. This Service is designed to enable fast and efficient digitisation without the need for a traditional document scanner. The effectiveness of this technology depends directly on the quality of the captured image, the condition of the document, the lighting conditions of the place where the capture is taken, the use of brackets to avoid involuntary movements, the use of a recommended tablet and the use of backgrounds to improve contrast.
Below, the minimum requirements that the Android Tablet must have to install the T-Paperless / Push Paperless Product are the following:
Failure to meet the points listed above may influence the quantity and quality of the data captured. Thus, neither CIVITFUN nor HBX Group are responsible for such capture if the tablet does not meet the minimum requirements mentioned.
Implementation: The CLIENT is responsible for the correct implementation of the T-Paperless / Push Paperless service in its hotels. Thus, it must ensure that the necessary hardware and software are correctly configured and operational and they meet the minimum requirements mentioned in the previous section.
Training: It is the obligation of the CLIENT to provide adequate training to its reception staff and any other staff involved, ensuring that they fully understand how to effectively and safely use the Service, since the use of the document scanner involves the alteration of the receptionist’s operations.
CLIENT acknowledges and agrees that T-Paperless / Push Paperless is not a conventional document scanner, but a camera-based solution on an Android tablet. The CLIENT understands the nature and limitations of the Service and undertakes to use it in accordance with the purpose for which it has been designed.
Once the T-Paperless / Push Paperless service is contracted, the CLIENT agrees that there will be no returns or refunds for the service purchased, regardless of the level of use or satisfaction with it.
During the online check-in process, the CLIENT may enable a service to pay for bookings or storing the credit card details. CIVITFUN sets the guest’s booking as paid or saves the card data via a token that is sent to the CLIENT’s PMS. Guests’ payment will be made via a payment gateway selected by the CLIENT. This process is secure. In order to provide this Service, in the event that the CLIENT’s payment gateway provider is not included under the CIVITFUN’s integration catalogue, it will be necessary to integrate/certify with the CLIENT’s own provider. CIVITFUN will be responsible for retrieving, presenting to the guest and updating the information to and from the PMS.
The CLIENT may enable a room assignment service to be provided the online check-in process. This Room Assignment functionality allows the CLIENT’s guest to choose from the available rooms for their booking. This information must be accessible in the CLIENT’s PMS. CIVITFUN will be responsible for retrieving, presenting to guests and updating the information to and from the PMS. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
The CLIENT may enable a Door Opening Product to be provided during the online check-in process. The Door Opening Product creates and sends an electronic key or digitised information (BLE or Pincode) that allows guests to access their room. In order to provide this service, it will be necessary to carry out the integration/certification with the CLIENT’s lock provider. CIVITFUN will be responsible for retrieving, presenting to guests and updating the information to and from the PMS. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
The CLIENT may enable an Upselling service to be provided during the online check-in process for the assigned room during the booking process. The Upselling Product allows the CLIENT to update the charge pending collection in the PMS. The updated charge pending collection may be charged by activating the “Booking Payment” service. CIVITFUN will be responsible for retrieving, presenting to guests and updating the information to and from the PMS. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
The CLIENT may enable a service for Cross-Selling goods or services to be provided during the online check-in process. The Cross-Selling product allows updates to be made to the outstanding charge in the PMS. The updated charge pending collection may be charged by activating the “Booking Payment” service. CIVITFUN will be responsible for retrieving, presenting to guests and updating the information to and from the PMS. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
The Guestlink Product is a guest communication tool and allows emails to be configured and sent prior to arrival at the hotel (24, 48 and 72 hours prior to arrival), during and after guests’ stay. Guestlink allows the CLIENT to set up and edit online check-in notification and confirmation emails, as well as other types of emails, including Upselling and Cross-selling offers, interesting information for the guests’ stay and post-stay service surveys. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
The Guest Registration Product collects guests’ information and then automatically sends it to the competent body in those countries that legally requires the communication of guests’ data to the authorities. The CLIENT may define what personal or commercial data guests must provide by choosing them from the list of fields defined in the back office. In order to provide this Service, in the event that the CLIENT’s PMS does not fall into the CIVITFUN integration catalogue, it will be necessary to integrate/certify with the CLIENT’s PMS.
In addition, during the purchase process, the CLIENT may be able to modify certain items such as addresses, billing details or payment methods. To do this, the CLIENT must go back to the relevant button, when possible, and before the final acceptance of the purchase.
Once the purchase is made, it will be confirmed through an email sent within twenty-four (24) hours to the address stated therein. It will indicate the service purchased, the amount, applicable taxes and the applicable Terms and Conditions.
The CLIENT is hereby notified that, for legal reasons, CIVITFUN stores the electronic documents to formalise the purchases in the CLIENT’s profile. The CLIENT may access such documents at any time in its account or by requesting it from: info@civitfun.com
The Parties understand that CIVITFUN does not subrogate the CLIENT in its legal obligations, and the CIVITFUN Service is intended solely to facilitate the automation process necessary for reporting to the authorities. Consequently, the CLIENT expressly accepts that neither CIVITFUN nor HBX Group assume any responsibility with respect to the CLIENT’s obligations to report information to the authorities.
The Hotel Confirmation Number (hereinafter “HCN”) Product has been developed by CIVITFUN in the context of a partnership with HBX Group and its objective is to automate the receipt of the booking confirmation number (HCN) directly from the PMS for all bookings intermediated by HBX Group.
Through a technical integration between HBX Group and CIVITFUN, specific calls are enabled allowing automated querying of the unique identifier assigned by the PMS to each booking. This functionality ensures that HBX Group receives the confirmation number (HCN) for each booking and effectively sends it to its B2B clients and their guests.
This process avoids common incidents related to the inability to locate a booking in the CLIENT’s system by reception staff or by guests and significantly reduces the number of interactions between the CLIENT’s and HBX Group’s operational teams or the HBX Group’s B2B clients to obtain the confirmation number upon request from HBX Group’s B2B customers or guests.
This Product has been designed to improve operational efficiency between the CLIENT and its distributors. It is always compliant with current data protection regulations and does not compromise the privacy of guests.
The Invoice Management Product has been developed by CIVITFUN in the context of a partnership with HBX Group with the aim of automating the invoice sending process by the CLIENT to HBX Group, relating to the bookings generated through the latter and paid by virtual credit card (hereinafter “VCC”).
Through direct integration with the PMS, CIVITFUN provides HBX Group with access to the calls necessary to automatically request and download invoices associated with the CLIENT’s VCC bookings.
This functionality eliminates the need for the CLIENT to manually send invoices to HBX Group, significantly reducing the management times needed to obtain the specific invoice for each booking under current legislation.
Automating invoice submission:
The invoice obtained through this Product will be considered the only tax-valid invoice issued by the CLIENT to HBX Group.
Neither CIVITFUN nor HBX Group shall be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use the Service, nor assume any other damages or liability for the provision of the Service. This includes but is not limited to intellectual property, data protection, technological incidents, document recognition failures, data interpretation errors or any loss of information, etc.
The incidents reported through the web form will be addressed in the Spanish Working Hours (GTM+1). The CLIENT and its team may report any incident at any time through the digital support system for ticketing within the CIVITFUN back office. CIVITFUN will collaborate with the CLIENT to isolate the problem, once it has been contacted through any of the aforementioned means.
Hours are GMT+1, Monday through Friday from 8 a.m. to 8 p.m. Therefore, if the incident report occurs outside of said hours, the response time will begin at the start of the next working day.
Service incident response levels will not apply in the following circumstances:
CIVITFUN will carry out maintenance of the service, according to the schedule agreed to with the CLIENT. Except in cases of emergencies, CIVITFUN shall inform the CLIENT at least twenty-four (24) hours in advance of such planned maintenance. With regard to Service suspensions for planned maintenance, those must not exceed the following limits:
This Agreement shall have the term stated in the commercial proposal from the acceptance of these Terms and Conditions, automatically renewable for successive annual periods, unless expressly stated otherwise.
Either party may notify the other Party of its intention not to extend the Agreement:
In the event that the CLIENT wishes to terminate the Agreement under the conditions indicated in the previous paragraph, it may not claim from CIVITFUN or HBX Group any amount of the fully paid annual fee.
Once the Agreement is terminated for any reason, its purpose will be extinguished, without prejudice to the legal actions that may correspond to each of the Parties in the event of breach.
The Agreement may be terminated for the following reasons:
The prices of the Services are indicated in euros (€), taxable at the tax rate in force at the time of purchase.
The VAT on the provision of the agreed service, with taxes excluded, will be applied according to current Spanish legislation. VAT may be charged on the invoice, or it may be the CLIENT’s obligation to apply the passive taxpayer inversion clause in the recipient´s location.
Although CIVITFUN will make its best efforts to ensure that all prices listed on the website are correct, if there is an error in the price of the Services that the CLIENT has ordered, CIVITFUN, after informing of it as soon as possible, will give the CLIENT the option to reconfirm the order at the correct price or cancel the service. If CIVITFUN is unable to contact the CLIENT, the order will be considered cancelled and the amounts that have been paid will be refunded in full.
CIVITFUN is not obliged to provide the Services (even if confirmation of the Services has been sent) if the price error is obvious and unambiguous and could have been reasonably recognised by the CLIENT as an incorrect price.
Prices for the Services may vary, but (except as set forth above) possible changes will not affect orders with respect to which a shipping confirmation has already been sent.
Finally, the CLIENT undertakes to diligently and in good faith use of the Service, to pay the established price and is responsible for the accuracy of the data provided required for the transaction, leaving CIVITFUN and HBX Group harmless in this regard.
For any clarification, incident or complaint, the CLIENT can contact CIVITFUN at the following email address: info@civitfun.com
The payment of the Services acquired must be done in advance in its entirety and by:
In this regard, CIVITFUN hereby informs credit and debit cardholders that online transactions are carried out on a secure payment gateway, using TLS technology to ensure data transmission security. Likewise, the CLIENT authorises CIVITFUN to automatically charge the payments to the bank account or card provided.
In the event that the Parties agree to a deferred payment, CIVITFUN may make use of factoring services or equivalent bank financing, assigning the collection rights to third parties.
a. In the event that the CLIENT rejects the charge of a receipt or is more than fifteen (15) days late in paying the price, from the invoice due date, of either a periodic fee or a percentage of the price, it will be understood that there has been a delay in the payment.
In this case, the provisions of Law 3/2004, of 29 December, amended by Law 15/2010, of 5 July, on Measures to Fight Against Late Payments in Commercial Transactions shall apply. Thus, the interest rate applied by the European Central Bank to its most recent main financing operation carried out before the first day of the calendar semester, plus eight percentage points, will be applied accordingly to the total amount of the debt. Likewise, the CLIENT will be charged for the expenses generated by the return of any receipt, as well as all expenses derived from claiming the payments that are due.
b. CIVITFUN reserves the right to cancel the provision of the Services one (1) month from the payment due date if the CLIENT has not paid the price or justified, to the satisfaction of CIVITFUN, the reason for the lack of payment and/or having resolved it. Failure to pay all or part of the price will entitle CIVITFUN to restrict or suspend the provision of the Services until the amounts due are paid.
c. The CLIENT is also informed that the non-payment of the price empowers CIVITFUN to communicate the debt to the appropriate debtors´ register records under the applicable laws.
The Parties agree that CIVITFUN shall be the sole and legitimate owner of any intellectual, industrial or similar property rights in each and every one of the works developed or created under this Agreement, including, but not limited to, the software, usage and operation manuals, any inventions, know-how, designs, documentation, secrets and/or source code (hereinafter, the “Materials”). In this regard, CIVITFUN grants the CLIENT a non-exclusive, non-assignable, revocable, non-transferable, royalty-free license to use the Services and software provided by CIVITFUN during the term of this Agreement. Any right other than that of mere access and use of the Services and Materials is expressly excluded from the terms of this license, particularly excluding the rights of transformation, public communication, distribution, reproduction, modification or performance of derivative works of the Services or Materials provided under this Agreement. Notwithstanding the foregoing, CIVITFUN may modify, lease, license, sell, transfer, distribute, publicly communicate, particularly in the manner it wishes, or reproduce the software and Materials at its sole discretion, without any requirement other than to reasonably ensure the maintenance of the rights and obligations assumed under this Agreement in favour of the CLIENT. The CLIENT grants CIVITFUN a non-exclusive right to use the name, photographs, images, designs, text, logos, trademarks and other distinctive signs that CLIENT may have in its name for the sole purpose of ensuring the proper performance of the Services set forth herein. All design elements may only be used with the brand that the CLIENT has contracted, unless otherwise expressly agreed to in writing. Such uses may not extend to other brands, company names or any other items naming third parties. The CLIENT shall be liable for any defamatory or immoral information, for the veracity and accuracy of the content provided to CIVITFUN by any means and, therefore, guarantees that said content does not infringe any third-party intellectual and/or industrial property rights. The CLIENT at all times, during and after the termination of this Agreement, shall defend and hold harmless CIVITFUN from any claim or suit that could be directed against it as a result of any alleged infringement of intellectual or industrial property rights resulting from the information it may have provided to CIVITFUN for the execution of this agreement.
CIVITFUN trademarks and logos cannot be reproduced by the CLIENT without the express written permission of CIVITFUN. If that reproduction is authorised, the CLIENT must only use them under the parameters set by CIVITFUN and ensure that the copyright and trademark text is displayed. The CLIENT accepts the use of its logo in CIVITFUN’s presentations, case analyses and customer portfolios. CIVITFUN undertakes to comply with the specific obligations relating to image, resolution and use of copyright and trademark.
Both Parties undertake to comply with the applicable regulations on personal data protection, in particular Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights.
The CLIENT will be responsible for obtaining the express and informed consent of the data subjects (guests, users, etc.) for the processing of their personal data through the services offered by CIVITFUN, if necessary. In any case, the CLIENT guarantees that it has the sufficient legal basis for the collection and processing of such data.
CIVITFUN will act as data processor in those cases in which it accesses or processes personal data on behalf of the CLIENT, limiting its use to what is strictly necessary for the provision of the contracted services. In these cases, both parties will sign the corresponding processing agreement, in accordance with Article 28 of the GDPR, and with the applicable regulations.
The CLIENT expressly authorises CIVITFUN to share strictly necessary personal data with third-party subcontracted technology providers or collaborators, provided that it is essential for the correct execution of the service and provided that the application of appropriate technical and organisational measures is guaranteed.
Both Parties undertake to adopt the necessary technical and organisational measures to ensure the security, integrity and confidentiality of personal data, as well as to report any data security breach within the deadlines and manners established by current legislation.
As noted above, the entire purchasing procedure, as well as the transmission of personal data and payment systems, is performed on a secure and encrypted page via TLS protocol.
CIVITFUN ensures the security of the Service, in accordance with this technological knowledge. However, the complete future security of the Service cannot be guaranteed. In any case, CIVITFUN commits to remedying and implementing appropriate corrective measures to correct a potential security breach as soon as possible.
The CLIENT undertakes to notify CIVITFUN, immediately and through the email info@civitfun.com, of any situation that could lead to the identity theft of one of its users or any other possible security incident.
CIVITFUN will use its utmost diligence to provide the Service, including the accuracy, completeness or timeliness of the contents and the availability and continuity of the Service operation.
In any case, the CLIENT understands that the Service may contain errors and omissions that will be resolved as soon as they are detected or notified. In any case, CIVITFUN will seek to provide sufficient notice of any interruptions that occur in the operation of the Service.
CIVITFUN is not responsible for the profit levels that the CLIENT could attribute to the Services.
Likewise, CIVITFUN excludes any liability for damages of any nature that may be due to or arise from the use of the Service and its contents by the CLIENT and its users, including those that may be due to the lack of accuracy, validity or authenticity of the information. In particular, the Service excludes any liability for damages of any nature that may be due to the impersonation of the identity of a third party, made by a user in any kind of communication made through CIVITFUN.
The Parties shall not be liable for breach of their duties and obligations under this Agreement if the execution of such obligations is affected, at origin and/or destination, delayed, prevented, hindered or frustrated by a “Force Majeure Event”.
For the purposes of this agreement, a Force Majeure Event is understood as acts, unforeseeable events or cases that are unavoidable, unintentional and/or unforeseen beyond the will and actions of the Parties, including, but not limited to: acts of nature (such as earthquakes, tsunami, flooding, storms, cyclones, hurricanes, hurricane winds or tornadoes) or adverse and extraordinary weather conditions that are beyond the reasonable control of the Parties and substantially affect their operability and their ability to comply with their obligations with respect to this Agreement; civil conflicts like war, acts of war (whether or not declared), guerrillas, invasion, armed conflict or acts of a foreign enemy, military operations, acts of terrorism, disturbances, public demonstrations or other civil unrest of any kind, blockages, embargoes, revolution, mutiny, insurrection, civil unrest, civil disobedience, acts or campaigns of terrorism or sabotage; strikes; interventions of national or municipal authorities or authorities of any other type; declaration of a national emergency; earthquake, flooding, forces of nature or any other natural disaster, fire, wildfire, explosion or chemical contamination; health-related crises, such as viruses, disease, fatal disease, pandemic or epidemics, outbreak of infectious diseases or pestilences that are beyond the reasonable control of the Parties and substantially affect their operability or their ability to comply with their obligations with respect to this Agreement; an event that arises or occurs by contribution of any cause, condition or other reason that adversely affects international or domestic travel, including but not limited to the city or country where the hotel is located or the country of origin of guests or others; any law, proclamation, regulation, statement, ordinance, order or similar issued by any public health or government authority, on an international, state, municipal or regional level; emergency on an international, national, state, municipal/regional or local level (whether de facto or de jure); or other acts, orders or actions from a government, court or regulatory agency or authority, including issuing recommendations or restricting movement of persons to avoid travel to the country where the hotels are located, to a particular area of the country where the hotels are located, to a neighbouring country, or a recommendation or restriction for nationals or residents of a certain country or region not to leave it; or if any government or public health authority imposes restrictive measures on travel or the concentration of persons, or otherwise restricts the normal functioning of the activity of the state, region or locality where the hotel is located, provided that said affected Party notifies the other Party in writing of the Force Majeure Event. If the Parties cannot agree whether an event should be interpreted as a Force Majeure Event, CIVITFUN shall have the maximum discretion to determine such event.
If one of these events occurs, the affected party will be exempted from executing its obligation or liability under this Agreement without any penalty, until said event has ceased, in accordance with the following terms:
At any time during the term of this Agreement, either Party may acquire confidential or proprietary information of the other Party’s business. For the purposes of this clause, “Confidential Information” shall be considered all information that is non-public, confidential or proprietary in nature, disclosed during or after the term of the agreement by the Party providing Confidential Information (the “Disclosing Party”) to the other party (the “Receiving Party”) or its affiliates, or any of its affiliates or their respective employees, directors, partners, shareholders, agents, lawyers, accountants or advisers (collectively, "Representatives"). This is whether disclosed orally or disclosed or accessed in writing, electronic or other form, whether or not such information is marked, designated or in any form identified as “Confidential.”
Confidential Information may be contained in documents, drawings, schemes, digital or any other format, and may be sent orally, in writing, electronically or by visual observation and by any other means. Confidential Information includes, but is not limited to:
The following information shall not be considered Confidential Information under the terms of this Agreement:
The Parties’ obligation of Confidentiality shall survive the Term of this Agreement.
The Parties shall refrain from disclosing the Confidential Information and may only use it in compliance with the Receiving Party’s business relationship with the Disclosing Party and exclusively in accordance with the terms set forth herein; the Parties may, however, disclose Confidential Information to their legal and financial advisers under the same obligation of confidentiality.
The CLIENT authorises CIVITFUN to assign or exchange information and data necessary for the provision of the Service to the other clients, suppliers, processors or sub-processors that the CLIENT expressly designates for this purpose.
The CLIENT expressly authorises CIVITFUN to share data with third parties about its operations, provided that they are aggregated and anonymised.
In addition, the CLIENT expressly authorises CIVITFUN to share data relating to the CLIENT with any of its subsidiaries or holding companies or any subsidiary of its parent company.
The CLIENT may not assign, subrogate, transfer or delegate this Agreement, or any of its obligations, without prior written notice and authorisation from CIVITFUN with at least thirty (30) calendar days prior written notice.
CIVITFUN reserves the right to assign, in whole or in part, the obligations and/or rights of this Agreement to any subsidiary, affiliate or holding company or any subsidiary of its holding company.
The CLIENT will immediately notify CIVITFUN in the event of a change of ownership.
If any of these sections are declared null, void or ineffective, this shall not affect the validity or effectiveness of the rest of the contract, which shall remain binding to the Parties.
CIVITFUN reserves the right to update these Terms and Conditions of the Service at any time, as well as the features and functions of the Service itself. It is the CLIENT’s responsibility to periodically review these Terms and Conditions to ensure that it continues to comply with them.
CIVITFUN will inform the CLIENT of changes to the Terms and Conditions by prominently placing a notice on its website and/or by email.
In the event of a dispute, the Parties submit to the courts of Palma de Mallorca and Spanish law.
CIVITFUN takes a zero-tolerance approach to violations of international trade sanctions laws, including but not limited to anti-bribery and anti-corruption legislation and applicable restrictions on trade, cash flow and terrorist financing.
The CLIENT hereby warrants that it does so and will comply with them, and that its Associated Parties do and will comply with all requirements of supranational and international legislation and related procedures, restrictions and sanctions related to bribery, corruption, corporate crimes, international trade, cash flow and terrorist financing, to which the CLIENT and/or CIVITFUN may be subject from time to time.
The CLIENT warrants that, to the best of its knowledge, each person who owns interests (directly or indirectly) in it or its Associated Parties:
The CLIENT warrants that, to the best of its knowledge, neither it nor its Associated Parties have been convicted of, or have been or are the subject of, any investigation by any governmental, administrative or regulatory body into crimes involving, for example, trade sanctions, bribery or corruption in connection with fraud or dishonesty.
The CLIENT warrants that, in its monetary transactions with CIVITFUN, it will not use any financial or payment institution that is in any way prohibited from engaging in transactions, due to trade embargoes, economic penalties or other prohibitions.
The CLIENT will provide supporting evidence of such compliance, if reasonably required by CIVITFUN.
Any violation by the CLIENT of any section of this Clause shall be deemed a material breach of this Agreement and may result in the immediate termination of this Agreement by CIVITFUN or legal action.
The CLIENT agrees that if, at any time after the date of formation of the Agreement, it or any of its Associated Parties is subject to any Sanction, whether or not this occurs before or after the signing of this agreement, prohibiting or restricting its performance or rights under the Agreement, or the execution of the Agreement exposes it, or creates an exposure risk, to any Sanctions, including but not limited to foreign or secondary Sanctions, CIVITFUN may suspend or terminate the Agreement once such Sanctions become effective.
CIVITFUN shall not be liable in any way for damages incurred by the CLIENT or its Associated Parties arising from activities performed by CLIENT or its Associated Parties and in violation of any international trade sanctions regulations. This includes but is not limited to anti-bribery and anti-corruption laws and restrictions applicable to trade, cash flow and terrorist financing.
For the purposes of this clause:
For any clarification, incident or complaint, the CLIENT may contact CIVITFUN by:
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